Digital Transformation Solutions
Enterprise-level solutions for a cloud-first, AI-first world
Digital Transformation Solutions
Enterprise-level solutions for a cloud-first, AI-first world
All of your enterprise needs. All in one place.
Tribal Genius was founded on a set of foundational principles that help enterprises digitally transform their business through implementation of tools they already own and trust, in addition to the introduction of tools and technologies that are game-changing.
Explore Our Solutions
Through our unique background across the machine learning, automation and IT service management spaces, we can deliver a blend of solutions that match the needs of your business.
AIOps
We believe in an AIOps future where systems respond to changes dynamically within their environment. Our experience and knowledge from past engagements have informed our investment in IP around the machine learning and automation space.
A Complete AIOps Solution
Our services and platform enables our clients to achieve an enterprise wide AI OPS posture providing 30-50% improvement in operating efficiency and speed to resolution reducing OPEX and improving customer satisfaction.
Full Implementations
Tribal Genius provides businesses services and solutions to enable comprehensive transformation to achieve sustained competitive advantage.
Pilot Deployements
Deploy Machine Learning and AI into the environment
against specific data sets to prove the defined hypothesis and value to the business.
Readiness Assessments
Get a deep, comprehensive look at your IT operations and
readiness. Provide phased recommendations to bridge the gaps and achieve target benefits.
Strategic Roadmaps
We believe large scale projects should not slow down business. Tribal Genius believes in Agile IT Transformation, which maps out short term wins that enable a long term gain.
Data Simulations
Design and train predictive models to test and validate each identified benefit hypothesis (ie reduced incident detection time). Thorough knowledge transfer.
IT SERVICE MANAGEMENT
ITSM Strategy & Design
Tribal Genius will help your organization develop your IT Service Management strategy and implement the systems that build business value and drive performance. We lead and moderate a planning workshop with senior executives. During the workshop, ITSM strategists and architects with over twenty years' experience will guide and moderate your team.
-1-
Leadership Workshop
- Identify ITSM Platforms
- SWOT Analysis for your ITSM Platforms
- Prioritize Platform Requirements
- Crystalize top transformation goals for 1-3 years
-2-
Custom Assessment
- ITSM Competency Gap Assessment
- Tools/Vendor Analysis and Recommendations
- Detailed Functional and Technical Reviews and Rankings
- Recommended Roadmap Vision and Execution Plan
-3-
Leadership Recommendation
- Validate gap assessment, along with cost saving
recommendations for vendor consolidation/negotiations.
- Present and gain consensus on ITSM Roadmap and Execution Plan
ITSM Partner Products
Remedy Service Management Suite
Innovative enterprise service management platform built natively for mobile with an intuitive, people-centric user experience.

Remedyforce
Complete IT service management built on Salesforce App Cloud.

Digital Workplace
Delivers one-click self-service to the products and services employees need to do their work.

Innovation Suite
Innovation Suite enables developers and business users to easily tailor and create digital service management apps in the cloud, using a rich portfolio of intuitive design tools, REST APIs, cognitive micro-services framework and a library of reusable components.

Business Workflows
Business Workflows is a modern line of business case management solution that can define and automate workflows, and manage cases with ease and efficiency.

Client Management
Client Management optimizes your service management solution to provide comprehensive, automated endpoint management, delivering great service to end users while minimizing cost, maintaining compliance, and reducing security risk.

BMC CMDB
The BMC Configuration Management Database (CMDB) enriches ecosystem workflow with a business aware, single source of reference for your assets and services.

Cloud Lifecycle Management
Accelerate innovation through provisioning and management of secure cloud services.

BMC Atrium Orchestrator
Automates common, repeatable tasks to significantly lower costs and reduce risk associated with manual interactions.

Discovery for Multi-Cloud
Discovery for Multi-Cloud automates asset discovery and application dependency mapping to build a holistic view of all your data center assets, multi-cloud services, and their relationships.
PERFORMANCE & AVAILABILITY
P&A Partner Products
TrueSight
TrueSight is an AIOps platform, powered by machine learning and analytics, that elevates IT operations to improve the quality and performance of digital services that run in hybrid and multi-cloud environments.

TrueSight Intelligence
Analytics platform that improves the speed and accuracy of IT decisions.

TrueSight Operations Management
Analytics-driven performance management to find and resolve availability and performance issues.

TrueSight AppVisibility
APM solution, powered by AIOps and designed for IT operations, that correlates application performance, digital experience and infrastructure resources to continuously improve services that depend on multi-cloud infrastructure.

TrueSight Capacity Optimization
TrueSight Capacity Optimization is a capacity management solution that optimizes the use of Hadoop IT infrastructure resources, resulting in faster service delivery and reduced costs.

TrueSight Infrastructure Management
TrueSight Infrastructure Management brings together enterprise-class monitoring, event management, and operational analytics data, giving IT teams a centralized, 360-degree view of the health and performance of their IT infrastructure.

TrueSight Cloud Cost Control
TrueSight Cloud Cost Control provides visibility and control over multi-cloud costs including AWS, Azure, OpenStack, and others.
We help our clients prepare for improving operations
with machine learning.
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